
Project
Overview.
Scope
Tools
An immersive spatial experience that embraces visitors with warmth and compassion as they navigate their journey of grief and remembrance through our featured experience-emotional landscape.
The memorial park will serve as a sanctuary where individuals can find solace, reflect on cherished memories, and find support within a tranquil and empathetic environment.
10 Weeks | Pacific Rim No.16, LA x Tokyo.
2023.09-2023.12
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Figma
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Miro
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Rhino
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Twinmotion
Our Team/Roles.
We are a dynamic team merging talents from Art Center College of Design and Tama Art University, united by a love for delving into the emotional essence of design.
Guiding our endeavors, I've led contextual inquiries and user interviews to unearth universal emotional cues, paving the way for innovative design solutions. My responsibilities also included crafting immersive experience frameworks, developing 3D models, and designing service UIs, all to bring our collective vision to life with vivid clarity.

Hazel Yu (Me)
ACCD Interaction Design

Mike Sekine
TAMA Interaction Design

XinYuan Du
ACCD Product Design

Koshiro Oshimoa
TAMA Graphic Design

Key Features.
01. Service Design


02. Emotional Landscape
03. The Cliff Platform

Design Process.
Kick Off:
What is Reset (in urban/work/nature/home/human)?
Discover Design Opportunity
Brainstorm.
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.

Discover / Contextual Inquiry
Observations.
In orders to discover what are the design opportunity, our group went to 5 LA local cemeteries , we've observed several pain points through the physical surroundings and users' behaviors.


Distanced
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Long distance (different city/country)
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Traffic + far from work


Environment
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Feels commercial
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Function + services feels Impersonal
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Noise caused by maintenance


Space for
Emotions
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Most spaces are exposed
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Inside space feels cold
Discover Design Opportunity
Stakeholders'
Interview
Objective
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Result
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.

Discover Design Opportunity
User's Interview
Objective
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Result
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Define Our User
Persona
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Define
Journey Map
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
How might we?
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Define the
Needs
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Design the Service
Service Blueprint
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Deliver / Site for Memorial
The Space
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Deliver / Service uses for the Site
The Service
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.
Deliver / Experience provide in the Space
The Experience
The theme of the course is What is Reset (in urban/work/nature/home/human)? Through mind maps, our group all draws interests + agreement on life circle = reset in human.